Dial 9 is our communications company specialising in VoIP solutions for small to medium sized businesses in the UK.
Featured posts from Dial 9
Dial 9 turns 10!
Preventing anonymous incoming calls
With Dial 9, you can block callers in a variety of ways, including by their caller ID. This, however, has not always been so straight forward when you only want...
Porting ‑ explained
If you're looking at changing your phone provider, you'll most likely want to transfer your existing number across to the new provider so that your customers can still reach you...
The mystery of VoIP acronyms and jargon solved
VoIP. SIP. PBX. Softphones. Technical jargon can be the bane of any industry, and telecommunications is no different. Okay, perhaps not as much as corporate culture in general… thinking outside...
All the latest posts from Dial 9
Ensuring calls are routed correctly over the Christmas period
During the Christmas break, the majority of businesses will be closing, or at least operating in a lighter capacity than normal. With Dial 9, you can easily set up Presets...
Using SIP3 for call traffic analysis
Within Dial 9, we utilise a number of tools for call monitoring and analysis. One particular service we use, especially when it comes to customer support, is SIP3.
How to keep remote teams engaged
Keep your remote teams engaged, happy and productive with our easy-to-follow guide.
Managing your incoming calls during the Christmas break
With the Christmas break just around the corner, it’s important to make sure that your incoming calls are going to be correctly routed while your offices are closed. With Dial...
New enhancements to our greetings features with SSML
We're delighted to announce the addition of a new enhancement to our text-to-speech greetings feature - the ability to further customise your greeting by adding pauses, abbreviations and acronyms and...
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