Using a headset with your VoIP device
When making and receiving lots of calls, it can be more comfortable to use a headset. There are a variety of options available for users, depending on the nature of...
Dial 9 is our communications company specialising in VoIP solutions for small to medium sized businesses in the UK.
Displaying posts 1 - 12 of 80 in total
When making and receiving lots of calls, it can be more comfortable to use a headset. There are a variety of options available for users, depending on the nature of...
As you may already know, the UK telephone network is currently undergoing a series of major changes. Primarily, the backbone of the network, is being switched from analogue to digital....
When it comes to connecting to a VoIP service provider for calls, you can actually do so via a variety of different means. In the most simple terms, the only...
In recent years Yealink have introduced a completely new range of phones to their offerings, the T5 series. These now all come with USB, WiFi and Bluetooth built-in as standard,...
When it comes to the right phone system for your business, there's actually more options available than you might think. Depending on your requirements, you can tailor your system to...
A very popular type of product within the Yealink family of VoIP devices, is the DECT range. DECT, or Digital Enhanced Cordless Telecommunications, is a specific wireless protocol designed for...
SIP trunking is a service whereby a company with their own existing telephony servers, can connect via a service provider to be able to make and receive calls. This is...
An ATA, or Analogue Telephone Adapter is a very useful device that can help users (especially those at home) moving from an older fixed line type telephone service, to a...
Yealink have made a number of changes to their product lines in recent years, unifying their ranges so that fewer numbers of accessories and spares (such as handsets and power...
As a result of a number of recent changes both in the Telecoms industry, and global events such as the COVID-19 pandemic, more and more businesses are switching to internet-based...
During the Christmas break, the majority of businesses will be closing, or at least operating in a lighter capacity than normal. With Dial 9, you can easily set up Presets...
Within Dial 9, we utilise a number of tools for call monitoring and analysis. One particular service we use, especially when it comes to customer support, is SIP3.