Dial 9 is our communications company specialising in VoIP solutions for small to medium sized businesses in the UK.

Backstage

Tips and tricks about the various things that go on behind the scenes at a UK software development company.

Displaying all 2 posts

Using SIP3 for call traffic analysis

Posted in March 2022 on the Dial 9 blog

Within Dial 9, we utilise a number of tools for call monitoring and analysis. One particular service we use, especially when it comes to customer support, is SIP3.

Porting ‑ explained

Posted in February 2022 on the Dial 9 blog

If you're looking at changing your phone provider, you'll most likely want to transfer your existing number across to the new provider so that your customers can still reach you...