Using SIP3 for call traffic analysis
Within Dial 9, we utilise a number of tools for call monitoring and analysis. One particular service we use, especially when it comes to customer support, is SIP3.
Dial 9 is our communications company specialising in VoIP solutions for small to medium sized businesses in the UK.
Tips and tricks about the various things that go on behind the scenes at a UK software development company.
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Within Dial 9, we utilise a number of tools for call monitoring and analysis. One particular service we use, especially when it comes to customer support, is SIP3.
If you're looking at changing your phone provider, you'll most likely want to transfer your existing number across to the new provider so that your customers can still reach you...