Dial 9 is our communications company specialising in VoIP solutions for small to medium sized businesses in the UK.

Tips & Tricks

Our products pack a punch when it comes to features and it would be easy to miss some of them. Here we post helpful tips & tricks about how to use our products & services.

Displaying posts 13 - 21 of 21 in total

Dealing with out of hours calls

Posted in March 2017 on the Dial 9 blog

When your customers call you outside of your standard working hours you still want them to be able to hear some useful information, even if it's just a brief audio...

Setting up an effective call queue

Posted in March 2017 on the Dial 9 blog

If you're receiving a high volume of calls, a call queue is a great way to inform customers you'll be dealing with their enquiry shortly, with the opportunity to provide...

Top tips for your on‑hold messaging

Posted in May 2016 on the Dial 9 blog

Most of us will have experience of hanging on the phone line to reach the right person - in fact, on average 7 out of 10 business callers are placed...

Get to know the Dial 9 API

Posted in October 2015 on the Dial 9 blog

For those of you that are developers (especially our Codebase and Deploy customers that use Dial 9), you'll be pleased to know we have now deployed our new Dial 9...

Get an international number?

Posted in October 2015 on the Dial 9 blog

If you make or receive international calls regularly, you'll be pleased to hear that we are now offering the option to add international numbers to your account.

Exploring presets

Posted in October 2015 on the Dial 9 blog

Recently we introduced a new feature which allows you to divert incoming calls to one or more incoming numbers at the click of a button. This might be useful in...