Maximum ticket age matching
We're pleased to introduce a new feature to the Sirportly platform - the ability to set a maximum age when matching customer messages with existing closed tickets.
New Features
We're always pushing new features to our products. We post about them all on our blog so you can find them all in here.
Displaying posts 73 - 84 of 183 in total
Open tracking
Hot on the heels of yesterday's click tracking announcement, we're delighted to announce Open Tracking for AppMail. Open tracking works in a very similar way to the click tracking.
Click tracking now available
Knowing when and what links your recipients click in your outbound messages can be very handy. We're excited to announce that you can now set up click tracking for all the outbound...
The AppMail Starter Pack
we're pleased to be introducing our Starter Pack. This is an addon that can be added to any organization and allows you to send up to 100,000 e-mails each month.
AppMail for PHP
We've just pushed a little PHP library which will help PHP users send e-mails through AppMail.
AppMail replacing our built‑in SMTP service
Earlier this week we launched AppMail which is an e-mail platform designed for developers like you. AppMail can handle all your incoming & outgoing e-mail and offers an easy to...
Linked Tickets
Hot on the heels of the recently added features in Sirportly, we're delighted to announce the addition of linked tickets!
New features
We've been hard at work adding a number of new features that have been requested by our customers, so we'd like to give you an update about them.
Watched Tickets
We're pleased to announce the addition of a watched tickets page in Codebase, which gives you a dedicated page where you can view all tickets that you're currently watching in...
Repository cache retention
Starting today in Deploy, you'll be able to set a Cache retention for each of your projects, this allows you to set how long we store a copy of your...
Acceptance Criteria
We've just released a new feature today that a number of our users have shown interest in - the ability to add acceptance criteria to a ticket that must first...
Deployment log enhancements
We've deployed some changes to the deployment log today that will enable you to view any logged entries from SSH commands in their original highlighted colours straight from the interface,...