Manage your Dial 9 account from your mobile device
In the following post, you'll be able to find out how you can manage many aspects of your Dial 9 account straight from your smartphone or tablet, without the need...
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Displaying posts 385 - 396 of 597 in total
Ticket tags
We've just added a useful new feature to Sirportly today - the ability for staff to set ticket properties automatically by using tags in a ticket update.
Data Protection at Codebase
In light of recent events, we wanted to write a quick post to outline the measures we take to ensure that the data you entrust to us is safe and how we monitor the techniques used to ensure they will be ready for use when we need them.
Pinned private notes
We've just introduced a handy new feature to Sirportly - the option to permanently pin a private note to the top of a ticket!
Maximum ticket age matching
We're pleased to introduce a new feature to the Sirportly platform - the ability to set a maximum age when matching customer messages with existing closed tickets.
Open tracking
Hot on the heels of yesterday's click tracking announcement, we're delighted to announce Open Tracking for AppMail. Open tracking works in a very similar way to the click tracking.
Click tracking now available
Knowing when and what links your recipients click in your outbound messages can be very handy. We're excited to announce that you can now set up click tracking for all the outbound...
The AppMail Starter Pack
we're pleased to be introducing our Starter Pack. This is an addon that can be added to any organization and allows you to send up to 100,000 e-mails each month.
AppMail for PHP
We've just pushed a little PHP library which will help PHP users send e-mails through AppMail.
AppMail replacing our built‑in SMTP service
Earlier this week we launched AppMail which is an e-mail platform designed for developers like you. AppMail can handle all your incoming & outgoing e-mail and offers an easy to...
Welcome to AppMail
AppMail is an e-mail delivery platform for developers to handle incoming & outgoing e-mail. With a easy to use and friendly web interface and sophisticated APIs...
Linked Tickets
Hot on the heels of the recently added features in Sirportly, we're delighted to announce the addition of linked tickets!