Managing your incoming calls during the Christmas break
With the Christmas break just around the corner, it’s important to make sure that your incoming calls are going to be correctly routed while your offices are closed. With Dial...
Displaying posts 1 - 12 of 32 in total
Selecting A Software Development Process
A new project arrives in your inbox, you’ve got a highly skilled team and the resources that you need, but how you will approach it? You know the steps involved,...
The mystery of VoIP acronyms and jargon solved
VoIP. SIP. PBX. Softphones. Technical jargon can be the bane of any industry, and telecommunications is no different. Okay, perhaps not as much as corporate culture in general… thinking outside...
Krystal’s 36 hours awake for Shelter
On Friday 27th November 2020, a group of brave Krystal volunteers stayed awake for 36 hours to raise funds for Shelter, the UK’s leading homelessness charity.
New enhancements to our greetings features with SSML
We're delighted to announce the addition of a new enhancement to our text-to-speech greetings feature - the ability to further customise your greeting by adding pauses, abbreviations and acronyms and...
Introducing Katapult File Storage
Following several months in development the team at Katapult are pleased to announce our latest storage offering. Introducing our Elastic File System (KEFS), suitable for your file storage needs.
Introducing Katapult Load Balancers
What is a load balancer?
Dial 9 judged Best SOHO ITSP at prestigious awards!
The team at Dial 9 is proud to announce that we have received the award for Best SOHO (Small Office or Home Office) ITSP (Internet Telephony Service Provider) at the...
Host your SVN repositories with Codebase
A number of long-time and new customers have been in touch with us recently about the discontinuation of CloudForge and in particular, that they need an alternative place to host...
Release 1.1.0 Deployed
Version 1.1.0 introduces Let's Encrypt and Certificate support, Search functionality enhancements and new firewall and disk backup policy API endpoints alongside the usual fixes and tweaks.
Release 1.0.20 Deployed
Release 1.0.20 brings with it the introduction of hypervisor-level firewalling, improved performance / resource graphs, and various other enhancements and bug fixes.
Release 1.0.19 Deployed
Release 1.0.19 provides a number of user interface and API enhancements.