Acceptance Criteria
We've just released a new feature today that a number of our users have shown interest in - the ability to add acceptance criteria to a ticket that must first...
Displaying posts 13 - 24 of 46 in total
Deployment log enhancements
We've deployed some changes to the deployment log today that will enable you to view any logged entries from SSH commands in their original highlighted colours straight from the interface,...
Branch Switching
One of our most popular feature requests has been rolled out today - the ability to switch branches when starting a new deployment!
Simpler Ticket Creation
We're delighted to announce a new, simplified ticket creation process in Sirportly! A number of our users have commented that the multi-step flow was unnecessarily long-winded, so we've updated the...
Scheduled Deployments
You asked, we implemented. We're pleased to introduce a new feature to the Deploy platform today - the ability to schedule deployments!
Deployment status screen
We're pleased to introduce a new feature to Deploy today - a high level overview within each project that shows a list of all configured servers and server groups, with...
Give your support centre a new look
In Sirportly you can create and use Support Centres for your brands, which are central public areas where your customers can find useful information, news and downloads relating to your...
Improvements to call queuing
One of the most valuable features in our call management system is the ability to place callers in a queue, which includes the option to announce their current position and...
Ensure you're receiving all communication from your customers
One of the great things about a helpdesk such as Sirportly is being able to support your customers by so many different means of communication, whether that's via email, Facebook,...
Wiring up Deploy for Websockets (part 1)
In the last few weeks we've introduced websockets into Deploy to improve our deployments. In the next couple of posts we'll delve into the how and why of this development.
Get your phone system ready for the summer
The great British bank holiday season may be over, but school holidays are creeping up on us and it seems like almost everyone has some time off scheduled over the...
Automate Bug Reporting with TestLodge
Testing software and logging bugs takes time. Integrating Codebase with TestLodge can save your team time by making this process more efficient.